Bootstrap Admin Template

Bx-code: Bootstrap Admin Template for Effective Ticket Management

Bx-code Bootstrap Admin Template A Ticket Management Dashboard acts as the central hub for customer support operations, providing a broad vision of various metrics and key performance indicators (KPIs) related to support tickets. Key metrics include Total Tickets, Responded Tickets, Resolved Tickets, and Pending Tickets, offering real-time insights into the status and workload of the support team. One of the core features is the breakdown of Tickets Share per Category, which categorizes tickets based on different types or issues (e.g., technical issues, billing inquiries). This categorization helps in identifying trends, prioritizing resources, and allocating support efforts efficiently. Responsive Web Application Kit /provides detailed information on individual tickets, including status, priority, customer details, and current assignee, facilitating easy tracking and management of support cases.

Features like Quick Email and Direct Chat optimize communication channels directly within the dashboard. This feature enables support agents to respond promptly to emails or engage in live chats with customers without switching between multiple platforms, thereby enhancing efficiency and improving response times.

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Dashboard of Bx-Code Admin

Dashboard – 1

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Dashboard – 2

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Dashboard – 3

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Explore our collection of admin templates and themes on our website. Find the perfect design to enhance your website’s functionality and aesthetics.

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